Hello,
Thanks for the reply. I was able to collect the requested information from the Event Viewer:
General:
Faulting application name: EXCEL.EXE, version: 15.0.4727.1000, time stamp: 0x555219d7
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
Exception code: 0xe0000002
Fault offset: 0x00014598
Faulting process id: 0x2614
Faulting application start time: 0x01d0adcae57910f5
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 2a335bfa-19be-11e5-bf13-50465d473c25
Faulting package full name:
Faulting package-relative application ID:
Details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-06-23T15:40:25.000000000Z" />
<EventRecordID>375989</EventRecordID>
<Channel>Application</Channel>
<Computer>***</Computer>
<Security />
</System>
- <EventData>
<Data>EXCEL.EXE</Data>
<Data>15.0.4727.1000</Data>
<Data>555219d7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54504ade</Data>
<Data>e0000002</Data>
<Data>00014598</Data>
<Data>2614</Data>
<Data>01d0adcae57910f5</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE</Data>
<Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
<Data>2a335bfa-19be-11e5-bf13-50465d473c25</Data>
<Data />
<Data />
</EventData>
</Event>
Would you confirm if you have followed steps illustrated in my screencast? Please illustrate steps and the related results on your side in the same manner (with a screencast)? Let me know if you need additional information.